PRIVACY POLICY
Privacy Policy, Cookies, and UK Data Protection Notice
MDM Lifting Technologies Ltd. ("MDM Lifting," "we," "us," and "our") is dedicated to safeguarding and respecting your privacy. In accordance with the UK Data Protection Act 2018 and the EU General Data Protection Regulation 2018/679 ("Data Protection Law"), we have established this Privacy Policy to outline how we protect your personal information when you visit our website https://mdmlifting.com (referred to as the "Site" or the "Website") and/or place preorders for our technology using the Website.
This Privacy Policy, along with any related documents mentioned herein, explains how we process the personal data we collect from you or that you provide to us.
For Data Protection Law purposes, MDM Lifting acts as the data controller concerning your personal data. Should you have any questions, complaints, or other inquiries regarding this Privacy Policy and our use of your personal data, you can contact us using the Contact Form on this Website.
We reserve the right to modify or amend this privacy statement at any time in response to changes in applicable law. If we make any changes to our Privacy Policy, we will post the updated version on this page and may provide notices on other pages of our Website to ensure you are informed of any revisions.
1. Collection of Personal Information and Consent Requests
1.1 To maintain our quality standards, we need to collect specific personal details when you use the Site, submit preorders for our technology, or make other inquiries through our Site. These details may encompass your name, email address, contact details, and other basic information (collectively, "Customer Personal Data"). You have the ability to update or modify the information you have provided on the Site at any time by reaching out to us via email or telephone.
1.2 By registering your details on the Site, you acknowledge that we may process your Customer Personal Data and contact you as necessary to fulfill our contract with you as a Customer.
1.3 As a free user, when you register your details on the Site, you acknowledge that we may also process your Customer Personal Data and contact you via email or telephone for purposes such as providing you with relevant information about our Site and ensuring your satisfaction with the performance of our technology. This processing is carried out based on our legitimate interest in maintaining a high standard of service for our Customers.
1.4 With your consent, we may send you promotional emails about our own or third-party product developments, new products or special offers, or other information that we or third parties believe may interest you, or for market research purposes, as outlined when you provide consent. You have the right to withdraw this consent and opt out of the aforementioned marketing communications at any time.
1.5 Visitors to our Website have the opportunity to download content by providing basic information, including an email address ("Visitor Personal Data"). By registering your details on the Site to download information as a Visitor, you provide explicit consent for us to process and use your Visitor Personal Data for a specific purpose, as defined by us at the point of data submission.
1.6 We will not share, trade, or sell your personal data to any companies or parties not directly associated with its appropriate use within the Site or as described above, unless you provide explicit consent.
1.7 We aggregate information about site traffic, sales, interaction data, and other commercial information for internal purposes. However, this information does not include any data that can personally identify you.
1.8 In certain circumstances, we may have a legal obligation to disclose personal data, and we reserve the right to do so.
1.9 If we require personal data by law or under a contract with you, and you fail to provide that data when requested, we may not be able to fulfill the contract with you (e.g., providing goods or services). In such cases, we will notify you if this is the situation at the time.
2. How We Store, Process, and Transmit Your Personal Data
2.1 Customer Personal Data will be retained by MDM Lifting while implementing appropriate safeguards to protect its privacy and security. However, it is essential to note that data transfers occur over Wi-Fi or mobile networks, which we do not control. Email address details are stored exclusively on our password-protected Website.
2.2 Your information may be transferred and stored outside the European Economic Area ("EEA"). Personal Data you provide may be utilized by a subsidiary, affiliate entity within the MDM Lifting corporate group, partner entities, and vendors and service agencies we engage to assist us, some of which may operate outside the EEA. MDM Lifting will not provide your personal data to a third party without obtaining your prior consent, except in cases such as (a) transferring it to successors in title to our business; (b) providing it to a third party as required by laws or regulations; (c) enforcing or applying the Terms and Conditions; (d) protecting the rights, property, or safety of others; or (e) as outlined in this Privacy Policy.
2.3 Whenever we transfer your personal data out of the EEA, we ensure that it receives a similar level of protection. This can be achieved by transferring personal data to countries deemed by the European Commission to provide an adequate level of protection, using specific contracts approved by the European Commission, or relying on mechanisms such as the EU-US Privacy Shield when transferring data to providers based in the US. For more information on the specific mechanisms used for transferring your personal data outside the EEA, please contact us.
2.4 The transfer, storage, or processing of personal data outside the EEA does not diminish your rights, and we will take all necessary steps to ensure that such data is treated securely, in accordance with this Privacy Policy, and with the same level of protection required by Data Protection Law.
2.5 Please note that the transmission of information over the internet is not entirely secure. While we do our best to protect Customer Personal Data, we cannot guarantee the security of your data during transmission to or from our Website. Any transmission is at your own risk.
3. Retention of Your Data
3.1 Customer Personal Data will be retained by MDM Lifting for one year following the submission of any requests or inquiries concerning MDM Lifting's LSS technology or other inquiries with MDM Lifting.
3.2 Visitor Personal Data will be retained for two years from the date of submission to our Website or the last email contact with the individual.
4. Your Right to Request Information
4.1 Under certain circumstances, you have the right to:
(i) Request copies of all personal data processed by us related to you.
(ii) Request the correction of personal data processed by us.
(iii) Object to our processing of your personal data.
(iv) Request a restriction on the processing of your personal data.
(v) Request the transfer of your personal data.
(vi) Request the erasure of any personal data (except data processed due to legal obligation or public task). You also have the right to withdraw your consent for us to process your personal data based on that consent. You can request erasure or withdraw consent at any time using the contact form on this Website. Initial requests will not incur a charge, but a reasonable fee may apply for unfounded, repetitive, or excessive requests.
4.2 For security reasons, we may ask for proof of your identity before disclosing information about you via email or telephone.
5. LINKS TO THIRD-PARTY SITES
5.1 The Website may, from time to time, include links to other third-party websites, whose privacy practices may differ from those of MDM Lifting. This Privacy Policy is not applicable to those websites. If you provide personal data to any of these websites, your information will be subject to their privacy policies, and we disclaim any responsibility or liability for third-party websites. We strongly advise you to review the legal and privacy policy sections of any third-party websites you access through our site before sharing personal data with them.
CHANGES TO THE PRIVACY POLICY 6.1 Please be aware that this Privacy Policy may undergo revisions at any time. We encourage users to visit this page every time they access the Website. The last review of this Privacy Policy took place on October 24, 2023.
COLLECTION OF TECHNICAL DATA AND COOKIES 7.1 A cookie is a small file containing letters and numbers that we may store on your browser or computer's hard drive if you consent. Cookies contain information transferred to your computer's hard drive. 7.2 The Site employs cookies for the following purposes: (a) Distinguishing you from other Website users. (b) Remembering searched locations for future reference by visitors. (c) Saving login information. 7.3 This enables us to provide you with a positive browsing experience and allows us to enhance the Website. By using the Website, you agree to our use of cookies. 7.4 We may use the following types of cookies: (a) Strictly necessary cookies, essential for the Website's operation, including those enabling secure login to the Website. (b) Analytical/performance cookies, which help us recognize and count the number of visitors and understand how they navigate the Website, facilitating improvements in functionality and user experience. (c) Functionality cookies, which recognize you when you return to the Website, enabling us to personalize content, greet you by name, and remember your preferences. (d) Targeting cookies, recording your Website visits, viewed pages, and followed links. We use this data to tailor Website content and advertising to match your interests. This information may also be shared with third parties for this purpose. Further details about individual cookies and their purposes are provided below:
Session cookie: This essential cookie enables users to remain logged into the Website while using it. It is vital for managing communication between our servers and contains an API key and an expiration timestamp. The cookie is destroyed when the user logs out.
Google Analytics Tracking: This cookie allows us to analyze Site usage, without storing information that can identify individual users. 7.5 By using this Website, you consent to our placement of these cookies on your device. 7.6 Please note that third parties, such as advertising networks and external service providers like web traffic analysis services, may also use cookies, which are beyond our control. These cookies are typically analytical/performance cookies or targeting cookies and do not collect additional personal data. 7.7 You can configure your browser to accept cookies openly, notify you before accepting cookies, or reject cookies altogether. If you choose to reject cookies, please be aware that certain Website features, such as remembering your preferences, may become unavailable, potentially limiting your access to some or all parts of the Website. 7.8 You have the right to file a complaint with the Information Commissioner's Office (ICO), the UK's data protection supervisory authority, at any time (www.ico.org.uk). However, we would appreciate the opportunity to address your concerns before you approach the ICO, so please contact us initially.
